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Wash & Repair Services
Revere Your Gear and keep it with you for longer.
Got a tear in your waterproof or a sleeping bag that’s seen one trip too many? The Mountain Equipment Wash & Repair Workshop is here to help. Exclusively for Mountain Equipment products, our expert technicians repair, clean, and restore your gear, keeping it in use and out of landfill for many more adventures.
How It Works
- Choose the repair or wash service you need below and complete the purchase. Click on the service name for more details.
- Follow the instructions we'll send you by email to return the item to us.
- When we receive your item, we’ll inspect it and confirm the start of the process.
- Our skilled workshop technicians will restore your gear and return it to you using tracked delivery.
No fuss, no hassle – just a reliable service to keep your gear going even longer.
This service is for Mountain Equipment products only. Please see our Wash & Repair FAQs below to learn more about the service.
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Waterproof Clothing - Small Single Patch Repair
Patch for Waterproof Clothing, damaged areas less than 8x8cm.Regular price £25.00 -
Waterproof Clothing - Large Single Patch Repair
Patch for Waterproof Clothing, damaged areas greater than 8x8cm.Regular price £30.00 -
Waterproof Clothing - Wash and Reproof
Wash and reproof for Waterproof Clothing.Regular price £35.00 -
Waterproof Clothing - Single Press Stud Replacement
Press stud replacement for Waterproof Clothing.Regular price £15.00 -
Waterproof Clothing - Single Pocket Repair
Pocket repair for Waterproof Clothing.Regular price £25.00 -
Waterproof Clothing - Cuff Tab Repair
Cuff tab repair or replacement for Waterproof Clothing.Regular price £20.00 -
Waterproof Clothing - Central Zip Slider Replacement
Zip slider replacement for Waterproof Clothing.Regular price £20.00 -
Sleeping bag - Single Zip Slider Replacement
Zip slider replacement for Sleeping Bags.Regular price £20.00 -
Sleeping bag - Single Patch Repair
Patch for Sleeping Bags, damaged areas less than 4x4cm.Regular price £25.00 -
Sleeping bag - Single Panel Replacement
Sleeping Bag panel replacement, damaged areas greater than 4x4cm.Regular price £45.00 -
Down & Synthetic Insulated Clothing - Wash
Wash and dry for Insulated Clothing.Regular price £40.00 -
Down & Synthetic Insulated Clothing - Single Press Stud Replacement
Press stud replacement for Insulated Clothing.Regular price £15.00 -
Down & Synthetic Insulated Clothing - Single Pocket Repair
Pocket repair for Insulated Clothing.Regular price £25.00 -
Down & Synthetic Insulated Clothing - Single Patch Repair
Patch for Insulated Clothing, damaged areas less than 4x4cm.Regular price £25.00 -
Down & Synthetic Insulated Clothing - Single Panel Replacement
Insulated Clothing panel replacement, damaged areas greater than 4x4cm.Regular price £30.00
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Wash & Repair FAQs
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I can't see the service I'm after?
Contact our technicians in the workshop and they can advise you on what you need to order.
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How long will the wash or repair take?
The timings for our services can vary depending on demand, and turnaround time is detailed on the main service page and point of purchase.
Once we receive your product, it can take up to 6 weeks to complete the wash and repairs. We will keep you updated on the progress of your order as we work on it. -
Do you wash & repair products from other brands?
Unfortunately not. Our wash & repair service only covers Mountain Equipment products.
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Do you colour-match the repairs?
If you need to return your item to have a tear repaired, a panel replaced, or the zip slider changed, we will try to match the colours to your original product.
However, we may not always have the exact colour available, so we will do our best to match the colour as closely as possible.
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What condition does my item need to be in before sending it in for repair?
Please ensure your item is clean, washed, and ready for our team to handle and repair. Please also ensure pockets have been emptied.
Dirty or soiled products will be returned to you without completing the repair.
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I live outside of the UK. Can you wash or repair my product?
Unfortunately not. Currently, the Mountain Equipment wash & repair service is only open to UK customers.
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Will my repair be noticeable?
Mountain Equipment strives to give your items a new lease of life, but slight modifications in colour, material, and hardware may be necessary for repairs. If there are going to be major changes in how the product will look we will get in touch with you.
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How do I get my product back to you?
After purchase you will be contacted by email with detailed instructions on how to return the product to us. We cover this cost and provide a pre-paid Royal Mail delivery service.
From this point, we will update you on the progress of your order and ship it back to you.
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What happens if it can't be repaired?
If we receive an item that is beyond repair, we will get in touch with you to explain the situation. Similarly, if the repair cost for an item is significantly higher than what you have paid, we will also contact you to discuss the available options.
